What we were asked to do
Christian Aid sought collaborative input to enhance engagement with UK supporters. Key deliverables included updated tone of voice and messaging guidance to reflect their brand values and deepen empathy. Clear and direct messaging to unify their storytelling across various platforms. Additionally, an accessible PowerPoint presentation to effectively communicate our mission to stakeholders at all levels.
What we did
In our discovery phase, we conducted a kick-off meeting to establish objectives, budgets, and schedules. We reviewed audience research, Christian Aid brand, and competitor communications. We presented a detailed document outlining the direction, including a brand story developed through workshops and story prototypes. Stories were refined to ensure authenticity, relatability, and emotionality. We developed core and satellite stories, drafted tone of voice guidelines, and created messaging toolkits. Optional testing and feedback were integrated into refining stories and producing a PowerPoint story template.
What they thought about it
"It has been very exciting to receive our brand story, and seeing your storytelling evolving structure! It reads so well that it’s obvious you’ve put a lot of work into it."